“[CTRMG employee] has been very responsive, timely, and direct with all of her guidance and actions. She has taken time to reach out and communicate with me and my managers regarding some difficult decisions. Just this morning I thanked her again for her customer service. I am really grateful that [CTRMG] is part of the DHS/OIG team.”

“I wanted to thank [CTRMG] for your leadership and efforts. There is always a well thought out agenda, you follow it, you always ask for all school input (and listen to it!), and you don’t stretch out the meeting to be an hour just because it’s set to an hour. It is so refreshing. Thank you!”

“Of particular note was [CTRMG]’s support during the various transition activities whereupon contract tasks shifted to other NASA centers or were brought in house. [CTRMG] continued to perform tasks in a seamless manner ensuring all requirements were met. Furthermore, [CTRMG] readily embraced OCHCO’s new way of doing business and continued to provide high quality products. In addition, [CTRMG] performed in an exceptional manner during the furlough, with so much uncertainty during this period [CTRMG] performed in an outstanding manner.”

“CTR Management Group, LLC provides the FDA with supplemental specialized contract staff resources for tasks related to human resource operations. Throughout the course of the contract they have provided highly-skilled human resource professionals to meet the continuously evolving needs at FDA. One of their most notable strengths is with their executive-level leadership team. It is apparent that the executive team at CTR Management Group, LLC and in particular, Mr. Ian Nuzzo, is committed to providing the highest quality customer service to FDA based on their responsiveness and hands-on involvement in the contract. Mr. Nuzzo’s efforts have resulted in efficient coordination of activities and effective resolution of issues fostering a mutual sense of partnership between the FDA team and CTR Management Group, LLC.”